Complaining about the Service

抱怨服务

Why is my order taking so long?

我点的菜为何这么久？

I’ll see if the chef has begun to cook the meal.

我去看看厨师是不是已经帮你做了。

I believe that there is an error on my bill.

我的账单有误。

Look what you have done!

看看你做的好事！

I’d like to apologize for our carelessness.

我为我们的粗心道歉。

What’s that got to do with it?

那有什么关系呢？

Could you please send me the cleaning bill and we will refund¹ the cost to you？

请把清理费用的账单寄给我们，我们把钱退还给您，好吗？

We are very sorry to have caused you this trouble.

很抱歉给您带来这种麻烦。

There is something terrible in the soup.

这汤里有脏东西。

That won’t do at all!

那根本不能喝！

It would be better if you want to make up anyway.

如果你们想补偿一些，那会让人感觉好些。

One of our cooks is ill today.

今天我们的厨师，当中有一个生病了。

Please do. I would also like to speak with the manager.

请吧。我要跟你们经理谈谈。

Here’s an appetizer² on the house to show our apology.

这是我们店的免费开胃小吃，送给你以表达我们的歉意。

Can you switch it?

你能给换一下吗？

May I clean it up for you?

我可以为您清理吗？

I think you have made a mistake. This muffin isn’t what we ordered.

我想你可能弄错了，我们没点这道松饼。

This baked potato tastes funny. I think it may be soggy.

这个烤马铃薯味道很怪。我想可能是没烤透。

Would you like it baked a little more?

你愿意把它再烤一下吗？

Why not？

好吧。

I’ll see that it’s changed straight away.

我马上把它换掉。

It’s a busy time.

这会儿太忙了。